Real Estate Marketing Support

Virtual Staging FAQs

Once your photos are virtually staged we will send you an email notification with a link to download your photos from our website. You’ll be able to download your virtually staged photos in digital .JPG format. The final product will be a digital photograph for each photo you have purchased just as if you had taken the photos with your digital camera and transferred them to your computer.

Photography Guide

  • Ensure the room is well lit and remove any debris, boxes, wires or furniture not wanted in the final photo.
  • Stand away from where furniture would likely be placed (the corner or doorway usually work well).
  • Take the photo at eye-level (~5-6 feet from the floor) and shoot directly across the room.
  • Hold the camera steady while taking the photo. Use a tripod if available.
  • Review your photo to ensure it is clear, well lit and in the size that you would like your final Virtually Staged photos in.
  • Photograph dark or dingy rooms or leave unsightly objects in the photo such as boxes, wires or construction materials.
  • Stand on top of where furniture would be placed. E.g. don’t stand against the most likely wall that a bed would be placed.
  • Stand on a ladder, stool, balcony or staircase to take an elevated photo and do not kneel or sit while taking the photo.
  • Take a blurry photo by moving the camera while taking the photo or jolting it while pressing the shutter button.
  • Send us photos that you are not happy with the quality, size or angle of.

We normally do not change the structure of your room or remove anything that is already in the photo so now is a good time to get rid of or hide any boxes, wires or accessories that are not wanted before taking the photo. In some cases we can try to hide or remove items that you are unable to physically remove but it’s always best to remove them first if possible. Ensure there is ample light in the room, turn on lights or open blinds if necessary. Double check any blinds, drapes or window treatments to make sure they are situated how you would like them. If there is too much light in a room and you notice a lot of bright, overexposed areas on your photos try closing some window shades.

The doorway or corner of a room are usually the best places to photograph from. You want to avoid standing on top of or too close to where furniture would be placed in the room. Take the photo from 5-6 feet from the floor, don’t kneel, sit or stand on top of an elevated surface. We can’t work with birds-eye-view vantage points so don’t stand on stairs or balconies either. Tip: Some floor plans have the ability to capture multiple rooms in one photograph; this can make a photo appear more complex, cluttered and difficult to experience properly. If possible, it is usually best to have only one or two rooms, at most, in a single photograph.

For best results, photos should be taken with the camera held horizontally for a landscape photo instead of vertically for a portrait photo. Take your photo while trying not to shake or move the camera too much. If available use a tripod to increase stability and reduce the chances of creating motion blur. Review your photo and see how it came out. If you’re happy with it move on to another room. If you’re unsure about something, take multiple different photos of the same room and you can decide later on which you like the best or send them all to us and we’ll help you decide.

It’s important to understand that in most cases (except for our architectural renderings) we will be working on top of the exact photographs that you send us. So if you are using one of those snazzy flip phones from the 90′s that takes tiny fuzzy pictures, you may want to consider finding a slightly better camera. You’ll want your photo to be clear without any blur or pixelation. Most modern, point and shoot cameras and even some recent smartphones such as the iPhone are capable of taking some high quality, clear photos of average/medium size that we can work with. Professional cameras such as DSLRs are an excellent choice if you have access to one but are not required.
Some wide angle camera lenses can help capture more of a room and make it easier to photograph smaller rooms. However, it can be easy to abuse the use of a wide angle lens by making it too wide. After taking a photo with an extreme wide angle you’ll notice that some of the walls appear to be longer than they are in real life and you may even notice that they are beveled. These photos tend be deceiving to viewers, even without virtual staging, because they distort the true dimensions of the room and also make it more difficult for us to properly virtually stage. Panoramic photos are in the same category and we can not work with the majority of panoramic photos.
If you plan to have your photos printed or would like to use a high resolution, large image, make sure that your camera is capable of taking the photo at the size and resolution that you need. We won’t be able to make the photo larger than what you send us. Most cameras allow setting adjustments to determine the output size of the photo. It’s worth double checking that these settings are set to the highest resolution and largest size before you begin your photo shoot. If you plan to print brochures or other types of marketing materials you should also check with your printer or advertising company to determine the size of photos needed.

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